FAQs

How do I make an appointment? To schedule an appointment, please contact me directly. I can be reached by phone at 972-658-9499 or email at whitney@bravehavencounseling.com.

How do I pay for my sessions? I am a private pay out-of-network provider. This means that I do not accept insurance as a method of payment. However, if you have insurance and want to use it, I can provide you with an itemized receipt for you to submit to your insurance company for reimbursement if you have out-of-network mental health benefits. All major credit cards, cash, and checks are acceptable forms of payment. All payments are due on the date of service.

What if I can’t make it to my appointment? I have a 24 hour cancellation policy. If you are unable to attend a session that you and I have scheduled, please inform me at least 24 hours in advance. If you do not cancel, and do not show up for your session, you will be charged the full session fee. 

How long are sessions? Counseling sessions are 50 minutes long. Initial sessions are 50-60 minutes long to allow time for us to begin to get to know each other and identify the goals you would like to focus on. 

What is therapy like? Therapy is like talking to a trusted friend who will always tell you the truth even if it hurts a little. My intention and hope for our sessions is that you will feel both supported and challenged. Over the course of our therapeutic relationship we will get to know each other, establish goals for our time together, and work on those goals until you feel that you no longer need my services. 

How long will therapy last? The length of therapy is based on the needs of the client. It can be anywhere from a few weeks to years of weekly sessions. You are in control of this process and it is up to you how long you and I work together. 

Will I have homework? Yes, sometimes there will be homework! But it is up to you if you do it. Remember, you will get out of this process what you put in it. Homework can come in all shapes and sizes depending on the goals we have identified. 

How do I choose you as my supervisor? I believe that, like the counseling relationship, the relationship between a supervisor and supervisee is a special one. I like to meet my potential supervisees and do an interview of sorts before making it official. You would be interviewing me as much as I would be interviewing you! It is important to see if we would be a good fit for each other. Contact me directly to schedule a time for us to meet.